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Privacy Policy

This policy describes the limited information handled by Matthews Residents Directory and the choices available to visitors. The Matthews, North Carolina reference does not require an account and does not keep government records or a personal profile about you.

Information You Provide

A name, phone number, or address entered in a search form is sent to the outside provider that supplies the results. Our servers do not retain a copy of those searches. If you contact us, we receive the contents of your message and use them to respond.


Automatically Collected Data

Our host may create routine server logs containing an IP address, browser type, pages requested, and timestamps. We review this information in aggregate to operate the site and understand page use. Cookies or similar tools may be used for basic analytics and, when applicable, advertising measurement.


How Information Is Used

We use this limited information to run the site, address technical problems, measure traffic, and improve the reference pages. We do not sell visitor lists or create individual user profiles.


External Websites

Links from this site may lead to Mecklenburg County or North Carolina record portals, library collections, archives, and outside search tools. The privacy terms of the destination, rather than this policy, apply to information submitted there. That includes sponsored results supplied by a third-party company.


Information Sharing

Hosting and support providers process server logs on our behalf. Analytics or advertising partners may receive the automatic data described above. We disclose information only when valid legal process requires disclosure.


Data Safeguards

The site uses an encrypted connection, and logs are retained only for the purposes stated above. Because this site has no user accounts, it does not hold a visitor password or account profile.


Visitors Under 18

This reference is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18. Contact us if you believe a minor provided information, and we will remove it.


Your Information Choices

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal data held by a website. The reviewed North Carolina materials identify no verified comprehensive consumer-privacy statute. Instead, protections depend on the record type: the North Carolina Public Records Law, N.C. Gen. Stat. Chapter 132, including G.S. 132-1 and G.S. 132-6.2, applies to public-agency records; G.S. 130A-93 and G.S. 130A-99 limit vital-record access; and G.S. 163-82.10 protects specified voter-registration data. Chapter 15C authorizes the North Carolina Address Confidentiality Program for qualifying survivors, including its substitute-address protections. Federal DPPA rules also restrict personal information from motor-vehicle records. Because we hold very little data, a request generally involves checking our contact mailbox and server logs, then removing applicable information. Use the Contact page to make a request. Public records held by Matthews, Mecklenburg County, or North Carolina custodians are not under our control, and requests concerning them belong with the responsible office.


Policy Changes

We will post any revision to this policy here. Continued use after a posted revision indicates acceptance of the updated policy.